Welcome to the GoHealth Family

After speaking with several members (just like you!) about their most pressing health plan questions, our TeleCare team put together a Help Center and action plan to make sure you get the most out of your health plans. Explore the guide and feel free to message our agents for instant answers without the wait times!

Let Us Take Care of You

Congrats! You took the first big step and purchased your health insurance plan. What comes next?

Getting started

Getting started

Complete your onboarding call with our TeleCare team. We will make sure you’ve received all the right health plan materials from your carrier and help you with everything from finding a primary care physician (PCP) to making sure your prescriptions are covered and your doctors are in-network. It’s our job to make sure you’re equipped with the right knowledge, tools, and support to begin your health journey.

What you can expect >

Understanding your plan

Understanding your plan

Once the basics are covered, our Telecare team will direct you to the right resources to get you signed up for sweet perks such as subsidized transportation, meals, fitness programs, and more.

What you can expect >

Using your benefits

Using your benefits

Now that you’re secure in your plan, our TeleCare team is still by your side for periodic check-ins to make sure you’re in the right plan for your needs and that you’re taking advantage of all your benefits.

What you can expect >

What Our Customers Are Saying

Personal Advisor

The GoHealth TeleCare team is your

Personal Advisor

Our team provides you one-on-one support to ensure you are getting the most out of your health plan. Whether it’s helping you search for a primary care provider or discover low cost prescriptions, we are one chat, email, or call away. No question is too big or too small when it comes to your healthcare.

Need Help?

Call, chat, or email us to speak with a licensed insurance agent.

855-220-0096 customerservice@gohealth.com